It happened to me too. I have earned income. Am in the second month andI have sent a message to help desk twice in the course of that duration and there has been no response at all
![MQL5 - Language of trade strategies built-in the MetaTrader 5 client terminal](https://c.mql5.com/i/registerlandings/logo-2.png)
You are missing trading opportunities:
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
Registration
Log in
You agree to website policy and terms of use
If you do not have an account, please register
Good afternoon everyone. I received a notification from MQL5 that it had initiated additional account verification process in my account (screenshot added of actual notification). I received this notification over 30 days ago and it does not allow me to make any withdrawals. Has anyone ever gone through this process and/or why is this taking so long?
I tried sending the finance department a message and it keeps going in circles not letting me send them a message.
Thanks in advance