issues logging in to MQL5 on MT4

[pokerpapa]

Good day everyone,

I am experiencing  issues logging in to MQL5 on my MT4 application. I have the correct username and password and i know it because i can log in via the web browser for MQL5, but not on MT4 app.

Things i've done:

1) Username i used is "pokerpapa" and not my email address

2) Internet explorer is on the latest version

3) Deleted all files from community folder and restarted MT4 still dont work

4) Apparently i am able to log in for a brief moment via Tools > Options > Community, as it can show the EA that i bought but does not log me in

Ive tried skimming the forums but i cant find the answer. Thank you!

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

mql5.community authorization failed

Eleni Anna Branou, 2022.04.28 23:13

...

Double check or change your MQL5 account password, which shouldn't be longer than 10 characters and try again.

https://www.mql5.com/en/auth_forgotten

[Sergey Golubev]

And there is small thread about this issue with all possible reasons related:
https://www.mql5.com/en/forum/408151

[pokerpapa]

Sergey Golubev #:
And there is small thread about this issue with all possible reasons related:
https://www.mql5.com/en/forum/408151

Hi Sergey,

Thank you for your assistance! I managed to log in with one of the old passwords. not sure why MQL5 on MT4 does not update itself with the updated password. Thanks a million!