Rent Problem

[Mohamed Sahifa]

Hi,
I rented the product "Ace Supply Demand Zone MT4" but I can't dowload it on the terminal and I don't see the rent on the (my) paiments file.
I'd like to know what is happening.
Thank you
M. Sahifa

[Sergey Golubev]

It depends on when did you rent it (few hours ago or one day ago for example).
because if you pay from your MQL5 forum profile so it should not take so long (but if you used Visa card so it may spand some time when the money will be going from your bank to MQL5 bank account for example).

In MT4 - fill COmmunity tab with your forum login and forum password.
Your forum login is mosah (do not use your email for login). After that - find this tool in Market - Purchased tab.
Use post #692 for more details and for possible issue fixing (I collected a lot of information on this one post).

Or use the following procedure -

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Mohamed Sahifa]

Sergey Golubev #:

It depends on when did you rent it (few hours ago or one day ago for example).
because if you pay from your MQL5 forum profile so it should not take so long (but if you used Visa card so it may spand some time when the money will be going from your bank to MQL5 bank account for example).

In MT4 - fill COmmunity tab with your forum login and forum password.
Your forum login is mosah (do not use your email for login). After that - find this tool in Market - Purchased tab.
Use post #692 for more details and for possible issue fixing (I collected a lot of information on this one post).

Or use the following procedure -

Where is this 

Use post #692 

Thanks