Discussion of article "Payments and payment methods" - page 14
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It is very disconcerting to say the least that Metaquotes is giving the impression (intentional or not) to it's users that is is merely collecting money from purchases and unable or unwilling to make their deposited funds unavailable to them for purchases.
Even more so is the problem of the developers like me who have thousands of dollars sitting in metaquotes hands and no way to withdraw it into paypal or any other account as I have done in the past. This certainly raises some 'trust' issues with Metaquotes.
I was just about to begin recording a program to teach mql5 coding to help those that want to be developers for the metaquotes mql5 community but this certainly has brought all future plans involving metaquotes to a full stop.
If metaquotes has some internal payment system problem they are desperately trying to fix they need to come out and say so.
Remaining silent on the subject only re-enforces the fear and distrust that is developing.
If any one knows the real reason why this has happened please comment on that ..
If this is not resolved within a week I will have no choice but to make my products available through some means other than the mql5 market.
I have... like the rest of you... opened a ticket with them on the matter but have not heard anything as of yet. The service desk say it's hours 06:00gmt-15:30gmt.. which is 1am-10:30 am where I live. WHY???
A company that provides software and services that are available 24/7 for purchase and use around the globe should NEVER close their service desk. This only re-enforces in my mind how limited metaquotes is on resources.
Perhaps they will get this problem resolved soon but I have no confidence in them at this time to do what's right.
Let's all hope they surprise us and take care of their customers and developers. Pip Pip.. Jimdandy
It is very disconcerting to say the least that Metaquotes is giving the impression (intentional or not) to it's users that is is merely collecting money from purchases and unable or unwilling to make their deposited funds unavailable to them for purchases.
Even more so is the problem of the developers like me who have thousands of dollars sitting in metaquotes hands and no way to withdraw it into paypal or any other account as I have done in the past. This certainly raises some 'trust' issues with Metaquotes.
I was just about to begin recording a program to teach mql5 coding to help those that want to be developers for the metaquotes mql5 community but this certainly has brought all future plans involving metaquotes to a full stop.
If metaquotes has some internal payment system problem they are desperately trying to fix they need to come out and say so.
Remaining silent on the subject only re-enforces the fear and distrust that is developing.
If any one knows the real reason why this has happened please comment on that ..
If this is not resolved within a week I will have no choice but to make my products available through some means other than the mql5 market.
I have... like the rest of you... opened a ticket with them on the matter but have not heard anything as of yet. The service desk say it's hours 06:00gmt-15:30gmt.. which is 1am-10:30 am where I live. WHY???
A company that provides software and services that are available 24/7 for purchase and use around the globe should NEVER close their service desk. This only re-enforces in my mind how limited metaquotes is on resources.
Perhaps they will get this problem resolved soon but I have no confidence in them at this time to do what's right.
Let's all hope they surprise us and take care of their customers and developers. Pip Pip.. Jimdandy
It seems it will be available soon :)
https://www.mql5.com/en/forum/320471/page29#comment_13179445
It seems it will be available soon :)
https://www.mql5.com/en/forum/320471/page29#comment_13179445
Yes I saw that announcement. I only hope that they follow through.... Lesson learned....
Pip Pip... Jimdandy
Will the ePayments as withdrawal method be restored?
According to Metaquotes, yes.
The deposits page shows that Metaquotes is doing some serious restructuring of the payments section.
According to Metaquotes, yes.
The deposits page shows that Metaquotes is doing some serious restructuring of the payments section.
Anyone any idea of a time line for a return of epayments?