why is not update my chart

 

Hello , 

I have a problem for update chart  I'm testing account with "Alpari-MT5" server for demo account my chart is not updating from 16 January but today is 21 January I test several symbol and test several account on vps and my pc but when I change my server for example FXCM that true and update chart without problem , I think alpari server has a problem , do you have this problem and can you help me ?

thanks a lot. 

 
also alpari ping time server is 4-5 ms on my vps
 
soubasa:
also alpari ping time server is 4-5 ms on my vps
Alpari have shut down. Currently in administration and not accepting trades. There are rumors of potential buyers bailing them out but until then, their servers will not be working.