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I take it this is a CFD stock ? Maybe your account can't trade on contracts.
maybe, just not all of them. but the point is that the signal provider and I have: the same broker, the same server, and even the broker's service package is the same....
Contact Service Desk with a detailed description of the problem
I went straight there, I'm waiting for a reply for the second day...
So they are dealing with your problem and not only that, as long as I have applied all issues are resolved - also sometimes I had to wait a bit
maybe, just not on all of them. but the point is that the signal provider and I have: the same broker, the same server, and even the broker's service package is the same....
Are the symbols listed in the log available to you for trading?
Are the symbols listed in the log available to you for trading?
No, there are none.
Terminal market overview - show all symbols.
No, we do not observe them.
That leaves us with two options.
One. You do have different character sets available to you. The question to the broker is accordingly.
The second. The Signals Provider does not have these symbols available at the moment, though the trade history contains trades. We will have to correct the check algorithm.