Purchased MQL5 VPS that does not work

 

Hello traders,


it's the first time that i have this problem.


I paid the vps, validated purchase, confirmation by email, but nothing changes.


When I click on vps on mt5, it asks me to buy it again


how can i contact the support ?


Thank you:) 


Files:
 

Check here to see in which trading account you have activated it: https://www.mql5.com/en/vps/subscriptions

If you have activated it on the wrong account you can move it.

 
Eleni Anna Branou #:

Check here to see in which trading account you have activated it: https://www.mql5.com/en/vps/subscriptions

If you have activated it on the wrong account you can move it.

I use the good trading account but it's doesnt working
 
Tcheksa 51 #:
I use the good trading account but it's doesnt working

Are you logged into your MQL5 account with your tcheksa51 login and NOT your email or any other in your terminal?