follow signal with netting account

 
i just created a netting account for mql5, as signal i want to follow required a netting account. when i click on copy signal nothing happens, whereas before it would take me to mql5 platform and pull up signal i want to copy. on netting account i also cant even add any pairs at all to chart for some reason?
 
kd4747:
i just created a netting account for mql5, as signal i want to follow required a netting account. when i click on copy signal nothing happens, whereas before it would take me to mql5 platform and pull up signal i want to copy. on netting account i also cant even add any pairs at all to chart for some reason?

Enable all necessary symbols in MT5 >> View >> Symbols and check with your broker that trading is enabled for your account.

Then make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)