I have an old MT4 account and there is an amount in it and I cannot withdraw the amount because I am not familiar with the broker.
You can only withdraw your money through the broker, there is no other way.
Check the broker/server in the account details in the Navigator window and search for this broker online.
Do you even remember how to work with MT4? You are logged onto to the trade account right? It appears in the top-left in the title bar — account, trade server, type of account and broker name.
I am starting to doubt this is even yours are more like you trying to hijack someone else's account?
Why didn't you tell us from the start that you were referring to the mobile application?
Your lack of understanding only leads me to believe that you have in your hands a stolen smartphone and are now trying to withdraw the account balance.
No one in his right mind forgets that he had a broker, especially when looking at the information in front of them and having used the platform for active trading.
Sorry, I will not provide any more help and I encourage others to do the same.
You are a very suspicious person, especially considering that you only registered yesterday.
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