I purchased an indicator through this website last August and can't find customer support to retrieve it since I lost it during a long illness. Anyone know how to find it or ask someone?
- Does anyone know what indicator this is and where to find it?
- How To Update Indicators I purchased?
- How to edit or delete a post
If you bought this indicator from MQL5 Market under your profile so you can check it here: https://www.mql5.com/en/users/tntrader5159/market
If you bough this indicator from some other website - wirte to their support (this forum will not hekp you in this case).
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If it was bought from MQL5 Market uder your TNTrader5159 username so you can install it on your Metatrader(MT4 indicator can be installed for MT4, and MT5 indicators can be installed for MT5).
- How to Install an Earlier Purchased Application https://www.metatrader5.com/en/terminal/help/market/market_buy
- This is the thread (first page of the thread) as an example about how to install: https://www.mql5.com/en/forum/341377
- Where can I see my purchases? post #692
Forum on trading, automated trading systems and testing trading strategies
The purchased tab is only showing the last two purchases
Alexey Petrov, 2021.01.19 11:17
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
- Close all your MetaTrader terminals
- Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
- Delete all files starting from mql4.market.* and mql5.market.*
- Open MetaTrader terminal
- Try to install product again
Forum on trading, automated trading systems and testing trading strategies
The purchased tab is only showing the last two purchases
Alexey Petrov, 2021.01.19 11:17
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
- Close all your MetaTrader terminals
- Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
- Delete all files starting from mql4.market.* and mql5.market.*
- Open MetaTrader terminal
- Try to install product again
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