One of my followers do not copy any longer

 

Hello.

One of my followers do not copy any longer

Could you help us to fix what ?

Thank you in advance. Regards.

 
Jean Luc Louis Claude Klinger:

Hello.

One of my followers do not copy any longer

Could you help us to fix what ?

Thank you in advance. Regards.

Make sure he/she has done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

 
Eleni Anna Branou #:

Make sure he/she has done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

It was OK until 12h51 when the system closed the open positions which were not close on my signal account. Until this moment, he obtained no replication.

Nothing was touched by him on the MT5 plate-form.

Thks.

 
Jean Luc Louis Claude Klinger #:

It was OK until 12h51 when the system closed the open positions which were not close on my signal account. Until this moment, he obtained no replication.

Nothing was touched by him on the MT5 plate-form.

Thks.

It doesn't matter if he touched anything or not, he may need to re-synchronize his signals subscription.

Also he should check that this wasn't a margin stop out on his broker side.