Top up issue

 

Hello, is there any deposit limit for MQL5? As currently, I made the payment using the same bank card, the payment for $130 can be done, but the next payment $500 has been rejected by the system.


Why does it happened? 

 
HBTeoh:

Hello, is there any deposit limit for MQL5? As currently, I made the payment using the same bank card, the payment for $130 can be done, but the next payment $500 has been rejected by the system.


Why does it happened? 

It's more probable this to have been rejected by your card/bank.

Check your daily or online card limits.

 
Eleni Anna Branou #:

It's more probable this to have been rejected by your card/bank.

Check your daily or online card limits.

When I use another card. There is also same result. Why is it happened?
 
HBTeoh #:
When I use another card. There is also same result. Why is it happened?

You may contact the Service Desk in case its a MQL5.com issue:

 


Currently I faced this situation, and the ticket has been opened, no reply from there....

 
HBTeoh #:


Currently I faced this situation, and the ticket has been opened, no reply from there....

Only the Service Desk can remove this limitation, so wait for their response.