Withdraw the unused balance

 
Hello, i'm new, a few weeks ago and i transferred balance from my bank account to mql5 to order a bot and i have not used it since i have not been compliant with the freelance proposals, that is why i wanted to withdraw the unused balance. Any suggestions i would be thank you.
 
TrendSeekerOfficial:
same issue for me

About withdrawal - read this information (and go to your profile to check: https://www.mql5.com/en/users/euleraguilar):

Forum on trading, automated trading systems and testing trading strategies

withdraw with paypal

Sergey Golubev, 2020.09.09 16:16

According to this article (Payments and payment methods):

Please note that only the earned amount can be withdrawn.

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Withdraw from account

Warning: withdrawals can be restricted by certain conditions.
Problem Solution
No earned money on the account Start earning with MQL5.community services
Withdrawal is allowed not more often than once per twenty-four hours Wait for twenty-four hours and try withdrawal again
No Verified User status Complete a few simple steps to Register as a Seller
Financial operations are blocked Please contact Service Desk to solve this problem

Please note that only the earned amount is available for withdrawal.