Deriv MT5 not showing chart

 

Good day,

My Deriv MT5 is showing charts. the screen of chart is black and does not have any chart on it - its written only the name of the instrument inside it in big words and there is no chart. can someone please help how to resolve this. 

Files:
Chart_MT5.jpg  150 kb
 
Siphiwe Kubheka:

Good day,

My Deriv MT5 is showing charts. the screen of chart is black and does not have any chart on it - its written only the name of the instrument inside it in big words and there is no chart. can someone please help how to resolve this. 

contact the broker. dont waste our time.