difficult vps migration

 
hello I have a problem with the vps migration.
the process steps are clear, but the server migration fails.
There is a demo account with a running server. I want to migrate this vps to a live account, where an expired vps is still within the navigator, but has expired.
now everything is going well in the mql5 portal, only the already expired server can not be switched off or deleted.
what can I do to ensure that the migration still succeeds?

many thanks
 
JWegener:
hello I have a problem with the vps migration.
the process steps are clear, but the server migration fails.
There is a demo account with a running server. I want to migrate this vps to a live account, where an expired vps is still within the navigator, but has expired.
now everything is going well in the mql5 portal, only the already expired server can not be switched off or deleted.
what can I do to ensure that the migration still succeeds?

many thanks
  1. What do the logs say?
  2. Do you know this: https://www.mql5.com/en/forum/364577#comment_21225757?
Can I change my VPS account to other broker account?
Can I change my VPS account to other broker account?
  • 2021.03.10
  • www.mql5.com
I just changed my VPS subscription to another broker account but that has still not reflected in my new mt5 platform...
 

Hello Carl,

sorry im a rooky.and thx for your fast answer

1. what do the logs say? --> where can i find it?

2. thats not a option for me.

--> in the subscriptions there is the server, standing in the live account, but its running out

 

You can move your MQL5 VPS to another trading account (demo or live) here: https://www.mql5.com/en/vps/subscriptions

Then restart your terminal and you will find your MQL5 VPS under the new assigned trading account.


 
JWegener #:

Hello Carl,

sorry im a rooky.and thx for your fast answer

1. what do the logs say? --> where can i find it?

2. thats not a option for me.

--> in the subscriptions there is the server, standing in the live account, but its running out

The logs are in the Toolbox (Ctrl+T) tab Experts and Journal. Right mouse click there and click on Open..