read this thread: https://www.mql5.com/en/forum/376924
![Unable to launch the MT4 MT5 program Unable to launch the MT4 MT5 program](https://c.mql5.com/36/50/unable-to-launch-the-mt4-mt5-progra__3.jpg)
Unable to launch the MT4 MT5 program
- 2021.09.03
- www.mql5.com
Dear Team, I have downloaded MT5 and MT4 from your website but I am unable to open it...
thanks, resolved was AV ---- really annoying
avast
they seem to have changed things recently. you now have to add exceptions to apps you want to use else they are blocked. I have been with them for over a decade so it wasn't an obvious thing to look at.
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There is noting in the event log and all I have in the mt4 log is this
JR 0 11:22:58.242 Terminal exit with code 0
HS 0 11:22:58.286 Terminal stopped with 0
KK 0 11:22:58.295 Terminal shutdown with 0