my signal change to subscription not permitted

 
hi...

anyone could help me why my signal change subscription not permitted after multi months shown normally ?
 
Heri Imawan:
hi...

anyone could help me why my signal change subscription not permitted after multi months shown normally ?

This message means a few things, that either the live drawdown is high which it isn't, that your trading history or your broker is under investigation or there is some problem with your seller status which doesn't seem likely.

Contact the Service Desk for details:

 

thank you

i will contact for issue