cancel payment for EA

[edwlau99]

I brought an EA for 3 days but author publish this EA is not available now. How can i cancel payment

<image deleted by moderator, because the topic starter is asking about the Market but the image is related to the signals with author to be available>

[Sergey Golubev]

If you bought some product but this product was deleted from the Market after that so you can still install and use it.

Use the following procedure about how to install:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Sergey Golubev]

as to possible refund so read this post #254 where I collected all the information about it (refund is available within 7 days in case you did not activate or did not install the product).