Unable to send message to vendor

 

Hello,

I purchased a product but unable to get it working properly. The vendor request logs and screenshots.

When I try to send a message to the vendor I get.

"Add the user as a friend. You can see activity of your friends on the website and communicate with them easily."

then the add user button forwards me back to your user account and same send message again. 

Windows10 using chrome

thx

 
intofthi:

Hello,

I purchased a product but unable to get it working properly. The vendor request logs and screenshots.

When I try to send a message to the vendor I get.

"Add the user as a friend. You can see activity of your friends on the website and communicate with them easily."

then the add user button forwards me back to your user account and same send message again. 

Windows10 using chrome

thx

Go to the profile page of the use and click the + Add to Friends button there.

 
There is no add to friends button
 

Okay he must have added me. Alls well now.

Thanks for the help.