Download issue on MT5 Market place for Windows 7

[0987123465]

Help. I can no longer download anything on the marketplace via the MT5 app on Windows 7. My app is already signed in to MQL5. The issue started last month but I thought it was just a bug that would get fixed. Kindly assist with a solution that doesn't involve changing my Windows OS.

[Sergey Golubev]

MT5 is not supported 32-bit Windows anymore (I do not know about your Windows 7 versions: it is in 32-bit or in 64-bit).
This is the information from announcement:

For Metatrader 5 only, limitations:

32-bit terminals are no longer allowed to load programs from the Market.

32-bit terminals cannot connect to the hosting service.

The 32-bit MetaEditor version does not support additional file protection via MQL5 Cloud Protector.

MQL5 programs compiled under old MetaEditor versions (released 5 years ago or more) cannot run in the new terminal version.

more here

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You can use the following procedure to know about your Windows and your MT5 build (restart Metatrader, and you can see those 3 lines):

Forum on trading, automated trading systems and testing trading strategies

Very Glitchy MetaTrader

Vladimir Karputov, 2021.03.16 04:20

If you have a question, first of all you should show the first three lines from the 'Journal' tab

(select these lines, copy to the clipboard and paste into the message using the button ). It should look like this:

2021.03.16 05:13:07.133 Terminal        MetaTrader 5 x64 build 2832 started for MetaQuotes Software Corp.
2021.03.16 05:13:07.134 Terminal        Windows 10 build 19042, Intel Core i7-9750H  @ 2.60GHz, 26 / 31 Gb memory, 842 / 947 Gb disk, IE 11, UAC, GMT+2
2021.03.16 05:13:07.134 Terminal        C:\Users\barab\AppData\Roaming\MetaQuotes\Terminal\D0E8209F77C8CF37AD8BF550E51FF075

It should be "Metatrader 5 x64" in case to download everything from the Market using MT5 terminal for now.