"symbol not found" issue

 

Dear all

I am copying trades signals and realized that the XAUUSD ones do not make it through and get a "XAUUSD symbol not found" error message in the journal.

My provider told me it is because I have raw spreads and the quote XAUUSDr does not match.

However, GBPUSD trades go through perfectly even if they are recoded GBPUSDr.

Has anyone encountered this and knows how this can be fixed? My provider insists that it can be fixed at the MQL5 platform level or with the signal provider. 

Planning to invest in a pure XAU strategy so help is greatly appreciated to fix this.

Many thanks

Files:
IMG_5532.jpg  412 kb
 

1. Accept all the symbols in the Market Watch.

2. ".. symbol not found" issue is related to the mapping.
read post about mapping.

3. Also, read the following thread in case this symbol is not a forex symbol in specification:
https://www.mql5.com/en/forum/367553

Signal copying for 'XXXXXX' is prohibited"
Signal copying for 'XXXXXX' is prohibited"
  • 2018.11.27
  • www.mql5.com
Hi guys, I've subscribed for a signal and my log looks like this - error messages of every trade that it tries to sync...
 
Thanks a lot for the prompt help guys I have tried to adjust a few things based on your feedback and will use a different broker if it doesn't work.