Payment Failed

 

I wanted to renew my FX Volume but the money went to my account at MQL5 instead of the author and now there is a message on top of the MQL5 page says " Financial operations are limited. Please contact our technical support team"

I messaged the service desk and tried several times to renew the FX Volume but I can't do anything about it or even withdraw the money.

Any Ideas?

 
safariforex:

I wanted to renew my FX Volume but the money went to my account at MQL5 instead of the author and now there is a message on top of the MQL5 page says " Financial operations are limited. Please contact our technical support team"

I messaged the service desk and tried several times to renew the FX Volume but I can't do anything about it or even withdraw the money.

Any Ideas?

The only sure thing is that we can't help you here, so I suggest to keep trying to contact the Service Desk:

 
Eleni Anna Branou:

The only sure thing is that we can't help you here, so I suggest to keep trying to contact the Service Desk:

Ok thanks

I just wait for their reply.