- How do I get a refund for a product bought in error that has never been activated yet?
- Can I still use an indicator I bought even if the author removes it?
- I can not download and use purchased EA
Did you buy it under your mithunkumar8 username?
Try to find this purchase in your profile here:
https://www.mql5.com/en/users/mithunkumar8/market
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Fill Community tab with your forum login and forum password (use native forum password, means: do not use password received via google or facebook).
Your forum login is mithunkumar8 (do not use your email for login).
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You can try the following procedure:
Forum on trading, automated trading systems and testing trading strategies
The purchased tab is only showing the last two purchases
Alexey Petrov, 2021.01.19 11:17
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
- Close all your MetaTrader terminals
- Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
- Delete all files starting from mql4.market.* and mql5.market.*
- Open MetaTrader terminal
- Try to install product again
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