Issue with SIgnal - Symbols not available

 

Hi Team,

I have subscribed to a Signal service but I am getting a message that Symbols aren't available.

I have checked my platform and can see that Symbols are available and they are in correct format. Is there I can do about it?

Files:
Symbols.png  38 kb
error.png  25 kb
 
It is related to the mapping (and the mapping is the standard feature in Signal service).
read this small thread for more information: https://www.mql5.com/en/forum/311109
Signal Symbols not mapping
Signal Symbols not mapping
  • 2019.04.17
  • www.mql5.com
Hi, Have subscribed to 2 signals on different accounts...
 
arunricky:

Hi Team,

I have subscribed to a Signal service but I am getting a message that Symbols aren't available.

I have checked my platform and can see that Symbols are available and they are in correct format. Is there I can do about it?

If mapping doesn't work properly, it is advisable to use a more compatible broker/server setup and move your signal subscription to it (once a week), here: https://www.mql5.com/en/signals/subscriptions

You can ask the signal provider for advice on suggested brokers.