misleading payment

[Blacksummit]

I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents . 

[Eleni Anna Branou]

Blacksummit:
I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents . 

You may contact the Service Desk about this issue, but I would wait to see if that payment clears in your bank's side in a couple of days, it may only be a pre-approval that will be cancelled.

• Contacts and requests

[Blacksummit]

Thank you