I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
Files:
mql5_payment.jpg
277 kb
mql5_reject.jpg
131 kb
- Account Charging
- Card payment declined
- What is going on with MQL5 Payment System?
Blacksummit:
I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents .
You may contact the Service Desk about this issue, but I would wait to see if that payment clears in your bank's side in a couple of days, it may only be a pre-approval that will be cancelled.
Thank you
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