I can't purchase a subscription

[Tabitha Shaunte Burroughs]

I have enough money in my account but I still can't purchase a subscription.  I click on the location where the money is located.  The message I receive is: Subscription failed.  Position accounting mismatch, the signal provider uses Hedging.  Please advise on how I can purchase this signal.

[Sergey Golubev]

If you can not use hedging (and if you should use FIFO rules) so you should select the signal based on those criterias.

FIFO rules: post #5
FIFO thread: https://www.mql5.com/en/forum/355248
FIFO status script: #21

[Eleni Anna Branou]

Tabitha Shaunte Burroughs:
I have enough money in my account but I still can't purchase a subscription.  I click on the location where the money is located.  The message I receive is: Subscription failed.  Position accounting mismatch, the signal provider uses Hedging.  Please advise on how I can purchase this signal.

In a few words US citizens are not allowed to use hedging in their trading and the signal you are trying to copy does.

Hedging is when you open two opposite positions (buy/sell) on the same currency.

[augidius2000 Augidius ade]

Hi i deposited money to buy a signal . i could not buy it how can i withdraw the money

[Eleni Anna Branou]

augidius2000 Augidius ade #:
Hi i deposited money to buy a signal . i could not buy it how can i withdraw the money

Why you couldn't buy it?

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Generally you can't withdraw non-earned funds from your MQL5.com account.

For any other case, you may contact the Service Desk:

• Contacts and requests