We need a refund for a signal service cancelled within 24 hours as dont want the service

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We paid 30 dollars for a signal service also rented the indicator from the seller but decided to not proceed with signal service could we kindly ask how would we get our refund as we wont be using the service cancelled it within one day of the remaining 30 days please assist?
 
mlucouw:
We paid 30 dollars for a signal service also rented the indicator from the seller but decided to not proceed with signal service could we kindly ask how would we get our refund as we wont be using the service cancelled it within one day of the remaining 30 days please assist?

If you cancel within 24 hours of your initial subscription, you will be automatically refunded.

Also if you cancel the indicator purchase within 7 days, without having activated it, you will also get a refund.

 
We cancelled the signal service around 30 hours after subscription not too sure can you kindly verify if we will be refunded as we won't be using the signal service.

The indicator we will use and maybe use the sellers courses in due course bit not the signal.

Please verify refund for signal service cancelation?

Username: Mlucouw

Thank you
 
mlucouw:
We cancelled the signal service around 30 hours after subscription not too sure can you kindly verify if we will be refunded as we won't be using the signal service.

The indicator we will use and maybe use the sellers courses in due course bit not the signal.

Please verify refund for signal service cancelation?

Username: Mlucouw

Thank you

If you cancelled 30 hours later, I don't think you got a refund, you can always check in your account page: https://www.mql5.com/en/users/mlucouw/accounting

 
Ok sure but we have been using mql5 for 4 years and we would like our refund processed as we won't be using the 30 extra days of this service I think this is only fair?

Kindly assist us with this refund?
 
In that case write your request to here.
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