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Also - Is there anyway I can speak to someone directly at MQL5 for technical support on this issue?
Try with bevan.smith, small letters could play some part.
Your username is the end of this link, so its not in capital letters: https://www.mql5.com/en/users/bevan.smith
Also restart your computer and terminal and try again, this is a problem on your side, nobody else seems to have a problem migrating right now.
Try on another computer if its possible.
There is no direct communication link I am afraid.
My VPS shows that it’s running, but when I try and sync my Signals, Experts and Charts it says “failed to migrate”
https://www.mql5.com/en/forum/41451#comment_13802475
You can check this forum... just click the link.