Problem with signal at metatrader 4

 

I bought a signal but I found in signal window that 

not connected, select from the signals database


Can you help me?

thanks

 

Check the procedure about how to subscribe (just in case you missed something):

----------------

How to Subscribe to MT4/MT5 Signal - new instructions
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
  • 2017.04.10
  • www.mql5.com
Below are step by step instructions, of how to subscribe to a MΤ4 signal: 1. Register a MQL5 account: https://www.mql5.com/en/auth_register 2...
 
Sergey Golubev:

Check the procedure about how to subscribe (just in case you missed something):

----------------

How to Subscribe to MT4/MT5 Signal - new instructions
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

thank you for your reply


I did that


but at the 7th point

7. In the Options >> Signals window that opens, tick the following options:

I get that message at my question

so no success until now

 
Rabeia Abdelhamid Saleh Mussa:

thank you for your reply


I did that


but at the 7th point

7. In the Options >> Signals window that opens, tick the following options:

I get that message at my question

so no success until now

You must login into your MQL5 account with your reebo username and NOT YOUR EMAIL!

I wonder why you all put your email, when you are asked for your login, the login you've chosen when you created your MQL5 account.

 
Eleni Anna Branou:

You must login into your MQL5 account with your reebo username and NOT YOUR EMAIL!

I wonder why you all put your email, when you are asked for your login, the login you've chosen when you created your MQL5 account.

I did that already
 
Rabeia Abdelhamid Saleh Mussa:
I did that already

Then you haven't subscribed to the signal with that MQL5 account.

Check here: https://www.mql5.com/en/signals/subscriptions

 
Eleni Anna Branou:

Then you haven't subscribed to the signal with that MQL5 account.

Check here: https://www.mql5.com/en/signals/subscriptions

The signal is active at that link

 
Rabeia Abdelhamid Saleh Mussa:

The signal is active at that link

Restart your computer and terminal, login into your MQL5 and try again.

The problem is at your end, try with another computer if you can.