How do I get a refund for a product bought in error that has never been activated yet? - page 2
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The cancellation link is absent, but 5 out of 5 activations available, 0 activations
I would suggest to contact the Service Desk Max, as Daniel suggested, even though I fear that the time that has passed from your purchase may be the problem.
I would suggest to contact the Service Desk Max, as Daniel suggested, even though I fear that the time that has passed from your purchase may be the problem.
Actually there is no way to contact because there are only a few specific points to address a problem (drop down menu list, eg “problem withdraw fund”) and cancellation is not listed as specific item. Yes I would like to contact service desk.
I would choose: Issue with adding funds into my MQL5.com account and explain the situation.
I've just been informed that cancellation is only available for: non-rent purchases made within 7 days and having 0 activations.
got it, good info, thanks
hello, i would like to cancel my purchase product too. because im confused where to find it after i made purchased i couldn't find it in purchased section. now i decided to cancel it since it did not activate yet. please help. thank you.