Can't connect MQ5L to Terminal

[The Luxe]

I can not sign in to the mql5 community via the terminal because it says authorization failed. Failed to get a list of signals

[Carl Schreiber]

Have you tried to login with your login name from this site?

[Sergey Golubev]

Make sure -

• that you have Internet Explorer the latest version installed on your PC (I am having version 11);
• that you are using the latest build of Metatrader,
• that you are login to Community folder using your login (your login is luxevision) - not your email.
• that your password is less than 10 characters (if your password is 10 or more characters - change this password; read this thread for information).