mistake in purchase

[Daniel Alejandro Alfaro Gonzalez]

Dear, apparently I bought a product "..." in mt5 but it is for mt4 ... What can I do since the purchase is made?

[Sergey Golubev]

If you did not activate (if you did not download or did not install) the product so you can cancel this purchase.

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If you want to install the product to use it so read the following thread: https://www.mql5.com/en/forum/352938