Seller verification was made by automated robot.
You can write to the service desk asking them to translate to the English.
Forum on trading, automated trading systems and testing trading strategies
Rashid Umarov , 2019.03.01 14:46
...Even now, not everyone can pass an automatic check on documents, trying to prove to the automated robot that this robot is wrong. So if for some reason the system does not approve the application for obtaining Seller status, then this is not because everything works poorly with us. It's just that the system doesn't care what you try to imagine. It works according to an algorithm. And the smaller the personal approach, the better for our system as a whole - chaos does not increase.
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My seller verification failed because 'my DOB or name was wrong'
But the name on my profile is the exact same as the name on my ID, and the DOB is the same too.
I got a text from MQL5 but it was in russain and i dont speak russain, can anyone help please??
Thanks in advance