Purchased EA removed from MQL5

[Ali Kamal]

Hi, I purchased an EA and after only using 1 activation it has been removed from mql5, what happens to my activations? Is there a refund policy for things like this?

[Daniel Stein]

Traderforex863:
Hi, I purchased an EA and after only using 1 activation it has been removed from mql5, what happens to my activations? Is there a refund policy for things like this?

1. You can use all activations as expected. Once purchased you can install and use the EA as long as you have activations left.

2. A seller can remove (hide) his product from the market which just means that it's no longer for sale.

3. Metaquotes only remove a market product if it's against the market rules (fraudulent, etc.). I doubt this was here the case.

[Sergey Golubev]

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy

[Ali Kamal]

Daniel Stein:

1. You can use all activations as expected. Once purchased you can install and use the EA as long as you have activations left.

2. A seller can remove (hide) his product from the market which just means that it's no longer for sale.

3. Metaquotes only remove a market product if it's against the market rules (fraudulent, etc.). I doubt this was here the case.

Thank you.

[Ali Kamal]

Sergey Golubev:

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy

Thanks.