MT4 can't connect to server

 
Using the PC I can no longer connect the MT4 to the server. This problem started yesterday. My internet connections work normally and even if the antivirus and firewall aren't active, there is no way for me to get the connection.
The curious thing is that on the smartphone everything works correctly.

Can you help me? Thank you

André

 
andreramosruiz:
Using the PC I can no longer connect the MT4 to the server. This problem started yesterday. My internet connections work normally and even if the antivirus and firewall aren't active, there is no way for me to get the connection.
The curious thing is that on the smartphone everything works correctly.

Can you help me? Thank you

André

You've probably using the wrong account credentials for log in.

 

I don't think so cause with my smartphone I log in and log off with no issues. the problem only occurs with the PC.

Eleni Anna Branou:

You've probably using the wrong account credentials for log in.

 
andreramosruiz:

I don't think so cause with my smartphone I log in and log off with no issues. the problem only occurs with the PC.

Contact your broker then, this is a trading account issue.