nadege75:
Hello
I took a 1 month trading + VPS subscription. However I canceled the 2 subscriptions with you. I have an account with Vantage FX and when I want to withdraw my money they tell me that someone still has open trade positions. AND when I look at my account yes it still works when opening a buy / sell position and because of that I cannot get my money back from my broker. I can't seem to fix this problem
Thank you
Nadège
If you have cancelled the signal and MQL5 VPS subscriptions, you need to close your open positions manually (click on the little x on the far right side of each trade).
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Hello
I took a 1 month trading + VPS subscription. However I canceled the 2 subscriptions with you. I have an account with Vantage FX and when I want to withdraw my money they tell me that someone still has open trade positions. AND when I look at my account yes it still works when opening a buy / sell position and because of that I cannot get my money back from my broker. I can't seem to fix this problem
Thank you
Nadège