Products purchased Missing - page 2

[Sergey Golubev]

ROBERT EDWARD BIRD:

All are missing... It's blank

• Make sure that you fill Community tab with your forum login and your forum (not facebook/google) password; do not use your emaul for login.
• Besides, make sure that you have Internet Explorer installed on your your PC (I am having IE version 11).
• Make sure you are using the latest build of Metatrader.
  

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Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Keith Watford]

ROBERT EDWARD BIRD:

Please show an image of the community window where you have logged in. (on your new PC, not your laptop)

[Keith Watford]

ROBERT EDWARD BIRD:

You have already been told not to double post yet you open yet another new topic with the same subject!

Do not open another topic concerning this issue. Do so and you will be banned.

[Sergey Golubev]

ROBERT EDWARD BIRD:

All are missing... It's blank

If you did everything so it means that you already made/passed the following steps (if not so you can repeat it once again):

Forum on trading, automated trading systems and testing trading strategies

Error downloading market indicator demo (Error 403

Sergey Golubev, 2021.01.04 16:50

I am trying my MT4 (build1320).

1. I made Community login:

2. and checked in Metatrader journal:

3. I checked Internet Explorer installed on computer:

4. I checked the settings of Internet Explorer: yes, I can use the chat with not a problem by sending/receiving the messages:

5. Signal tab works:

6. Market tab works:

...

After that - go to the Market tab and check everything there (for the mql4.market.* and mql5.market.* files to be created).
Next - use this procedure:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again