Install problem

 

I purchased an EA

and it its showing me the message Product is purchased, but not downloaded yet and the Install button - but when I click to install nothing happens

             - Can anyone help me with that?

 
product is purchased but not downloaded yet
product is purchased but not downloaded yet
  • 2020.02.26
  • www.mql5.com
the indicator shows in the terminal /market /purchased but next to the install button it says "product is purchased but not downloaded yet...
 

I purchased an EA via mql5community 

and it its not showing me  that is purchased  ??

 
Izak Dalal #:

I purchased an EA via mql5community 

and it its not showing me  that is purchased  ??

Have you logged in to your Mt4 account with the same user that you logged in to on the purchase website?