Hi everyone
Last Thursday I recharged my account with 50 euros at 9:30 am (Spanish time) because I had a freelance job in progress and wanted to pay for it.
Well, although the transaction (according to my bank) was successful and I always pay everything with VISA and I have never had any problems, it
turns out that my 50 euros were not charged to the account and now we cannot progress in the work.
Logically, I immediately became aware of this serious problem and put the claim that I am attaching and that was in this link:
https://www.mql5.com/es/contact/feedback/229390
As you can see in the attachment, I am told that they will answer me in 48 hours, but today the link leads me to a page that does not exist.
As you all understand, this leads to a very unpleasant situation for me and the developer who is doing a great job.
At the moment, my 50 euros are missing
Please can anyone help us?
Files:
Mensaje_MQL5.PNG
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adenauer692:
Hi everyone
Last Thursday I recharged my account with 50 euros at 9:30 am (Spanish time) because I had a freelance job in progress and wanted to pay for
it.
Well, although the transaction (according to my bank) was successful and I always pay everything with VISA and I have never had any
problems, it turns out that my 50 euros were not charged to the account and now we cannot progress in the work.
Logically, I immediately became aware of this serious problem and put the claim that I am attaching and that was in this link:
https://www.mql5.com/es/contact/feedback/229390
As you can see in the attachment, I am told that they will answer me in 48 hours, but today the link leads me to a page that does not exist.
As you all understand, this leads to a very unpleasant situation for me and the developer who is doing a great job.
At the moment, my 50 euros are missing
Please can anyone help us?
This is an automated response, you should wait for their actual reply to your request.
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