What is going on with MQL5 Payment System? - page 20

 
Thushara Dissanayake:

However my all of Master and VISA cards rejected. I tried with 2 different bank cards and one of my friend tried with 3 different bank cards. I got this error message:  "Cardpay payment system has rejected the withdrawal operation. Please contact the bank that issued your card for details."

I want to know, if anyone solved this problem after contacted the card own bank? What kind of service need to activate?

At that time i really need your support to solve this problem.

Thank you.

Is your issue fixed? I'm getting similar error recently. Have you found the reason? 
 

i try to request by Paypal no sms dan telegram

And i try to help desk no answer by them

 

Still i can not able to withdraw my funds. Cardpay saying "Please contact the bank that issued your card for details." The bank saying all of facilities are active. But incoming transaction not allowed. So all of our local banking Visa/Master not working with this way. I hope Cardpay need to give visa/master card for us like ePayments. No one give any clear answer for this problem. People only talking about error codes. Some sellers are working around 2-3 months without any withdraw.  

 
Thushara Dissanayake:

Still i can not able to withdraw my funds. Cardpay saying "Please contact the bank that issued your card for details." The bank saying all of facilities are active. But incoming transaction not allowed. So all of our local banking Visa/Master not working with this way. I hope Cardpay need to give visa/master card for us like ePayments. No one give any clear answer for this problem. People only talking about error codes. Some sellers are working around 2-3 months without any withdraw.  

I'm having same error it was working until 4-5 days back, no sms as well waiting to hear from service desk
 
Is cardpay working fine ?
 
Currently seems like e payments is removed. Does anyone sees it as well? 
 
Ferhat Mutlu:
Currently seems like e payments is removed. Does anyone sees it as well? 

Yes me too, and dont know why. Also dont know why mql dont inform customers by sending them a personal PM, before removing or changing its payment system

 
Ferhat Mutlu:
Currently seems like e payments is removed. Does anyone sees it as well? 

Yes, ePayments has gone again. I don't know why, I hope it hasn't anything to do with Brexit, since ePayments is a UK based company.

 
I just need to start getting sms to try another card for withdraw hopefully.. 
 

So much about ePayments :        

ePayments:

URGENT: Information about your ePayments account

Dear Mladen,

Your account nnn-nnnnn

We write to inform you that in accordance with paragraph 12.1 (j) of our standard terms and conditions, we have unfortunately taken the hard decision to suspend activity on customer accounts, effective from today. During the course of this suspension customers will be unable to transfer, deal, withdraw or deposit funds and will be unable to use their ePayments cards.

Following a review by the Financial Conduct Authority ('FCA') of ePayments Systems Limited's ('ePayments') anti-money laundering systems and controls, a number of weaknesses have been identified which require urgent remediation to ensure that our customers can enjoy a safe and secure platform.

Following discussions with the FCA, ePayments has agreed to suspend activity on customer accounts until remedial action has been undertaken to the satisfaction of the FCA.

We know this will be a very frustrating time for our customers. We apologise for any inconvenience caused and are working tirelessly with the FCA to ensure improvements are made and accounts can be reactivated as soon as possible.

During this improvement process, we want to assure customers that their funds are being safeguarded as normal.

Should you have any questions in connection with this letter please contact support@epayments.com


from the site :

On the February 11, 2020 ePayments Systems Limited (‘ePayments’) agreed with the Financial Conduct Authority (‘FCA’) to suspend all activity on its customer accounts. This decision was taken following a review, by the FCA, of ePayments anti-money laundering systems and controls, which identified weakness that required remediation.

We know this will be a very frustrating time for our customers. We apologise for any inconvenience caused and are working tirelessly with the FCA to ensure improvements are made and accounts can be reactivated as soon as possible. During this improvement process, we want to assure customers that their funds are being safeguarded as normal.