Verification process is fully automatic process for now (it is fully automatic with few exceptions).
So, no one from
MQL5 team should respond to you.
If you are doing everything is correct right way - you will be validated, if not so - not.
There is one thread where the users can share the experience about it -
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My seller's account not approved
https://www.mql5.com/en/forum/280472
![My Seller Account Not Approve My Seller Account Not Approve](https://c.mql5.com/36/28/my-seller-account-not-approve.jpg)
My Seller Account Not Approve
- 2018.09.21
- www.mql5.com
I have opened my account in mql5 which has been more than 6 months and has not been opened yet, I have completed all the document and multi, still...
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I have been trying to varify my account in mql5 but its not sending me the text ! I raised the matter to mql5 team and nobody responded !! Its been a week now.
What to do ?