Undo my seller account approval

 
Hello

I really get tired for posting everywhere about my problem.
I even called but no one was there for conversation.
In my seller account , my document approval status is rejected and I can not send them again.
I just want to undo approval status to let me send my document again for verifying.
What should I do right now?

Thank you
 
SeyyedMajid Mahdifar:
Hello

I really get tired for posting everywhere about my problem.
I even called but no one was there for conversation.
In my seller account , my document approval status is rejected and I can not send them again.
I just want to undo approval status to let me send my document again for verifying.
What should I do right now?

Thank you


If you are using mobile phone


Then try to talk phone with from your mobile browser

Don't take photo and upload


When you click upload documents select camera and take photos from There


Not to select folder with already taken photos


Hopefully you understand me?

 
Hakim Precious:


If you are using mobile phone


Then try to talk phone with from your mobile browser

Don't take photo and upload


When you click upload documents select camera and take photos from There


Not to select folder with already taken photos


Hopefully you understand me?


Thank you for your answer (At last I found a person who answer me)

But the problem is that I can not upload any document.

I have not button which I can select my document for uploading

Files:
77.jpg  109 kb
 
SeyyedMajid Mahdifar:


Thank you for your answer (At last I found a person who answer me)

But the problem is that I can not upload any document.

I have not button which I can select my document for uploading

Aren't you supposed to click at least one of the permissions boxes? They're not selected in your image.

 
Keith Watford:

Aren't you supposed to click at least one of the permissions boxes? They're not selected in your image.

No

I just can see them, They are not selectable

 
SeyyedMajid Mahdifar:

No

I just can see them, They are not selectable

can you take a screenshot so that someone can see actually what you are saying because sometimes it will be hard to understand you without a photo


Also have you tried to contact support?

 

attention to these 2 images which I attached.


more than 6 months I'm following up about my problem but no one can resolve it.


I really dont know what should I do

Files:
1.jpg  95 kb
2.jpg  106 kb
 
SeyyedMajid Mahdifar:

attention to these 2 images which I attached.


more than 6 months I'm following up about my problem but no one can resolve it.


I really dont know what should I do

Try to contact them by phone : https://www.mql5.com/en/contact
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Contact the technical support or the web site administrator. Here you can write your messages and see the history of your requests even if you are not registered on the web site. All messages are private and available only to you.
 
Alain Verleyen:
Try to contact them by phone : https://www.mql5.com/en/contact

I tried it several times before

No one answer me there