Cant withdraw in mql5 - page 2

 
Rui Chen:

need sms

Hi rui chen.. i suggest u to use telegram.. 
Im sure u will get the code
 
Eleni Anna Branou:

If you haven't withdrawn from MQL5 to your ePayments e-Wallet so far, you will need to fill in a one time code MQL5 will send in your mobile.

Make sure you have the correct mobile number in your MQL5 profile settings.

https://www.mql5.com/en/users/strong_dragon/security

hi,eleni,i am sure my phone is correct....but i can not receive,not only me,many people can not receive sms...

 
Atep Juyanda:
Hi rui chen.. i suggest u to use telegram.. 
Im sure u will get the code

I haven't used this. Can everyone sign up for a telegram

 
Rui Chen:

hi,eleni,i am sure my phone is correct....but i can not receive,not only me,many people can not receive sms...

Contact MQL5 then.

 
Eleni Anna Branou:

Contact MQL5 then.

i have contact them ,but no response...

 
I have withdrawn it many times. and get code from telegram (didnt get sms from message).
but now the problem is only 0.01usd max withdraw.
 
Atep Juyanda:
I have withdrawn it many times. and get code from telegram (didnt get sms from message).
but now the problem is only 0.01usd max withdraw.

ok,thank you,my friend,i will try~

 
Ok good luck... 
 
hi,bro,I sold the money of ea to show the lock, how should this be solved?
 
Rui Chen:
hi,bro,I sold the money of ea to show the lock, how should this be solved?

From the Market Rules

The payment for a Product transferred to the account of the Seller shall be frozen for a week for approval. If no payment violations are revealed during the approval period, the amount transferred by the Buyer is automatically unlocked within the specified period of time and can be withdrawn from the Seller's account.