It may be related to thenbroker (or your internet connection).
Try to open demo account with any broker so see - it should be fixed (with the other broker's account) - after that - you are abple to recognize about what's happened.
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MetaTrader 5 Help - Open an Account
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Find a Server by the Broker's Name:
https://www.mql5.com/en/forum/9950/page88#comment_3981953
https://www.mql5.com/en/forum/214820
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Open an Account - Getting Started - MetaTrader 5
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Hello,
I am new it using Mt5 I have just logged into my trading account, and for some reason the time and data change to June and the charts etc are all wrong, anyone know how to fix this?