Trades not copied - VPS hosting or Broker Platform issue?

 

Two trades not copied on 28/1/2019 and 29/1/2019.

Hosting server MQL5 New York 4 5981587.

MT4 trading account 615117.

See signal trading history and hosting terminal journal below.

Not sure if this is a VPS hosting problem or a Broker problem.

Any ideas why these trades were not copied?

2019.01.29 02:35Buy0.58EURUSD1.142561.127551.157562019.01.29 02:471.14306-3.1925.37
2019.01.28 02:10Sell0.56EURUSD1.141601.156641.126622019.01.28 04:201.14108-3.0825.52


2019.01.28 00:00:21.793 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.48 ms

2019.01.28 00:00:21.793 RAM: 79 Mb reserved, 102 Mb committed

2019.01.28 01:00:22.043 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 8.36 ms

2019.01.28 01:00:22.043 RAM: 79 Mb reserved, 102 Mb committed

2019.01.28 02:00:09.992 terminal data initialized

2019.01.28 02:00:11.117 MetaTrader 4 build 1171 started (MetaQuotes Software Corp.)

2019.01.28 02:00:11.117 Windows Server 2012 R2 Standard x64, IE 11, RDP, 8 x Intel Xeon  E5-1620 v3 @ 3.50GHz, Memory: 54228 / 65428 Mb, Disk: 409 / 446 Gb, GMT+1

2019.01.28 02:00:11.117 Data Folder: C:\Hosting\instances\FED568D44A761195719F840ACDBF758F

2019.01.28 02:00:11.117 Started with configuration file 'C:\Hosting\instances\FED568D44A761195719F840ACDBF758F\start.ini'

2019.01.28 02:00:11.289 main frame created

2019.01.28 02:00:11.336 load frame OK

2019.01.28 02:00:11.352 hosting socket initialized

2019.01.28 02:00:11.352 MetaTrader 4 init OK

2019.01.28 02:00:11.805 Connect: 170.75.200.208:443

2019.01.28 02:00:11.930 '615117': login on VantageFX-Live 1 through DC2 - NY (ping: 8.36 ms)

2019.01.28 02:00:12.305 Connect: 170.75.200.208:443

2019.01.28 02:00:12.305 '615117': login datacenter on VantageFX-Live 1 through DC2 - NY (ping: 8.36 ms)

2019.01.28 02:00:12.352 '615117': previous successful authorization performed from 173.231.184.85

2019.01.28 02:00:12.367 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled

2019.01.28 02:00:22.743 '615117': ping to current access point DC2 - NY is 3.19 ms

2019.01.28 03:00:11.937 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 3.19 ms

2019.01.28 03:00:11.937 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 04:00:12.416 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.17 ms

2019.01.28 04:00:12.416 RAM: 81 Mb reserved, 101 Mb committed

2019.01.28 05:00:23.365 '615117': ping to current access point DC2 - NY is 2.17 ms

2019.01.28 05:00:24.037 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.17 ms

2019.01.28 05:00:24.037 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 06:00:24.655 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 1.94 ms

2019.01.28 06:00:24.655 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 07:00:25.461 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.18 ms

2019.01.28 07:00:25.461 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 08:00:25.438 '615117': ping to current access point DC2 - NY is 2.22 ms

2019.01.28 08:00:25.485 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.22 ms

2019.01.28 08:00:25.485 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 09:00:26.147 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 3.30 ms

2019.01.28 09:00:26.147 RAM: 81 Mb reserved, 101 Mb committed

2019.01.28 10:00:26.215 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.93 ms

2019.01.28 10:00:26.215 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 11:00:24.110 '615117': ping to current access point DC2 - NY is 2.43 ms

2019.01.28 11:00:26.891 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.43 ms

2019.01.28 11:00:26.891 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 12:00:27.465 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.09 ms

2019.01.28 12:00:27.465 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 13:00:27.595 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.50 ms

2019.01.28 13:00:27.595 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 14:00:25.227 '615117': ping to current access point DC2 - NY is 3.01 ms

2019.01.28 14:00:27.868 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 3.01 ms

2019.01.28 14:00:27.868 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 15:00:28.391 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.94 ms

2019.01.28 15:00:28.391 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 16:00:29.365 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 3.46 ms

2019.01.28 16:00:29.365 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 17:00:26.744 '615117': ping to current access point DC2 - NY is 4.90 ms

2019.01.28 17:00:29.666 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 4.90 ms

2019.01.28 17:00:29.666 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 18:00:29.954 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 4.58 ms

2019.01.28 18:00:29.954 RAM: 81 Mb reserved, 101 Mb committed

2019.01.28 19:00:30.054 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.07 ms

2019.01.28 19:00:30.054 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 20:00:26.188 '615117': ping to current access point DC2 - NY is 1.96 ms

2019.01.28 20:00:30.907 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 1.96 ms

2019.01.28 20:00:30.907 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 21:00:31.649 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.04 ms

2019.01.28 21:00:31.649 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 22:00:32.131 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.20 ms

2019.01.28 22:00:32.131 RAM: 79 Mb reserved, 101 Mb committed

2019.01.28 23:00:26.735 '615117': ping to current access point DC2 - NY is 2.09 ms

2019.01.28 23:00:32.313 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.09 ms

2019.01.28 23:00:32.313 RAM: 79 Mb reserved, 101 Mb committed

2019.01.29

2019.01.29 00:00:32.386 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.30 ms

2019.01.29 00:00:32.386 RAM: 79 Mb reserved, 101 Mb committed

2019.01.29 01:00:32.903 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.16 ms

2019.01.29 01:00:32.903 RAM: 80 Mb reserved, 101 Mb committed

2019.01.29 02:00:27.548 '615117': ping to current access point DC2 - NY is 2.28 ms

2019.01.29 02:00:33.705 '615117': 0 charts, 0 EAs, 0 custom indicators, signal disabled, last known ping to VantageFX-Live 1 is 2.28 ms

2019.01.29 02:00:33.705 RAM: 79 Mb reserved, 101 Mb committed

 
Contact your signal provider.