How to withdraw money if never used

 
So I added money to my account because i wanted a freelancer to create an ea for me. I sent the requirements to the developer but he hasnt approved them yet. I deleted the job before he approved so i still have the money on my account But the issue is that is says I cant withdraw the money because i havent earned any money. Can somebody explain to me how i can withdraw this money. Thank you in advance
 
You can write to the serice desk and explain the situation for them.
https://www.mql5.com/en/contact
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