https://www.mql5.com/en/forum/286756#comment_9194483
![Failing to connect to signal server Failing to connect to signal server](https://c.mql5.com/36/21/failing-to-connect-to-signal-server__2.jpg)
- 2018.10.30
- www.mql5.com
I have subscribed to a signal everything looks good. I can see the trades taken by the signal provider in my journal however no trades are taken on my account
Make sure you've done everything as described here: https://www.mql5.com/en/forum/189731
If your problem persists, contact the signal provider.
i am getting this message in my journal
2018.11.02 00:20:59.386 MQL4 Market: failed to get list of user products (receive response failed [12002])
i am getting this message in my journal
2018.11.02 00:20:59.386 MQL4 Market: failed to get list of user products (receive response failed [12002])
This has nothing to do with your signal subscription.
Market is totally different thing than Signals.
Please follow the above instructions.
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I have subscribed to a signal everything looks good. I can see the trades taken by the signal provider in my journal however no trades are taken on my account