read this post for explanation.
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and this is the comment of admin in rus part of the forum -
Forum on trading, automatic trading systems and testing of trading strategies
The "Service Desk" section disappeared
Rashid Umarov , 2018.08.16 09:45
Now all updates take place without the participation of moderators, automatically. Maybe he did not pass the tests?
About what product you say - write in PM.
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hi all members and moderators
i want to know if there is any issue in this great website
i have 2 products (one to be updated and one for publication )
and they are in ready mode since about 10 days and till now they still in this mode with no acceptation for them yet
any comment about this ?!!