what is the email of the owner of mql5 platform ? I have a message for him

 
I want a refund for bobra adept purchase, the owner want too to do it, can you enable it please ? on your site ?
 
jonano:
I want a refund for bobra adept purchase, the owner want too to do it, can you enable it please ? on your site ?
I think iof you read the terms and conditions you might find all purchases are final.
 
jonano:
I want a refund for bobra adept purchase, the owner want too to do it, can you enable it please ? on your site ?

If the author is ok why do you need to use the site for that ?

Anyway you can write to ServiceDesk, and probably the author too.