Ok sorry about MT4.
Well, I found the symbols available from my broker in my symbols, but when I try to use the signal it says symbol not found, but I see it in my Symbols!! Very strange. I emailed my broker, maybe they can help.
banana.boy:
You can also write to ServiceDesk.
Ok sorry about MT4.
Well, I found the symbols available from my broker in my symbols, but when I try to use the signal it says symbol not found, but I see it in my Symbols!! Very strange. I emailed my broker, maybe they can help.

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We therefore attach great importance to all user reports about issues in our programs and try to answer each one of them.
banana.boy:
Don't be sorry, signal queries for MT4 and MT5 have always be addressed on this forum.
Ok sorry about MT4.
Well, I found the symbols available from my broker in my symbols, but when I try to use the signal it says symbol not found, but I see it in my Symbols!! Very strange. I emailed my broker, maybe they can help.

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Hello, when I subscribe to a signal, my journal says XAUUSD, USOil and SILVER are not found but my broker definitely has these symbols available. Is there some mapping settings somewhere or something I need to change?
It unsubscribed me automatically after it could not find one of the symbols, can I stop it from doing that?
This is MT4 by the way.
Thank you